Social Accounts

Documentation Index

Fetch the complete documentation index at: https://docs.trypost.it/llms.txt

Use this file to discover all available pages before exploring further.

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What are social accounts?

Social accounts are the connections between TryPost and your social media profiles or pages. When you connect an account, TryPost gets permission to create and publish posts on your behalf.

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Supported platforms

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Connecting an account

Go to Accounts in the dashboard and click the platform you want to connect. For most platforms, you’ll be redirected to their authorization page. A few have extra steps:

• LinkedIn Page — after authorizing, pick which company page to connect
• Facebook — after authorizing, pick which page to manage
• Instagram (Standalone) — uses Instagram’s own OAuth flow; suitable for personal IG accounts
• Instagram (Facebook Business) — authorize through Facebook, then pick the Instagram account linked to a Facebook page (required for first-party publishing of feed/reels/stories/carousels)
• YouTube — authorize with Google, then pick the channel
• Bluesky — enter your handle and an App Password (not your main password)
• Mastodon — enter your instance URL first, then authorize on that instance

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Connection limits (Cloud only)

On TryPost Cloud, each plan caps the total number of connected accounts per workspace: Self-hosted instances have no cap. When you exceed the limit on Cloud, connecting a new account returns 402 Payment Required and the dashboard prompts you to upgrade.

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Active vs. inactive

Each social account can be toggled between active and inactive:

• Active — The account is included when creating new posts. New posts will have a platform entry for this account.
• Inactive — The account is excluded from new posts. Existing scheduled posts are not affected.

Toggle an account’s active state from the Accounts page or via the API.

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Connection status

TryPost runs a daily check on all connected accounts to verify their tokens are still valid. If an account is found disconnected, the workspace owner receives a notification (in-app and email).

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Why accounts get disconnected

• Token expiration — Some platforms issue short-lived tokens. TryPost automatically refreshes them, but if the refresh fails (e.g., the refresh token also expired), the account disconnects.
• Password change — Changing your password on the platform may revoke all OAuth tokens.
• Permission revoked — You manually revoked TryPost’s access in the platform’s settings.
• Platform policy — The platform may revoke tokens for inactivity or policy changes.

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Token security

• Access tokens and refresh tokens are encrypted at rest using Laravel’s encryption
• Tokens are never exposed in API responses — the access_token and refresh_token fields are hidden
• Each account stores its token expiry date and TryPost proactively refreshes tokens before they expire

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Disconnecting an account

Go to Accounts, find the account, and click Disconnect. This:

• Removes the connection from TryPost
• Does not affect existing published posts
• Does not revoke TryPost’s access on the platform (you can do that in the platform’s settings)

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FAQ